Send us a question about the site, its sources or a possible error. We cannot assess your health or choose a treatment by message.
Where to write
- Reader questions or help with access: [FOUNDER TO SUPPLY: monitored reader mailbox].
- Report an error: [FOUNDER TO SUPPLY: monitored corrections mailbox]. Drug makers may use this address too.
- Review work: [FOUNDER TO SUPPLY: monitored reviewer mailbox].
- Press or business: [FOUNDER TO SUPPLY: monitored business mailbox].
- Privacy: [FOUNDER TO SUPPLY: monitored privacy mailbox].
- Mail: [FOUNDER TO SUPPLY: legal name and public postal address].
One inbox may serve several roles. It must be checked and tested before we list it.
What to send
Give the page link and a short note. To report an error, quote the words and add a source. Leave out medical records, medicine lists and insurance details. Ask your care team about your own health. Use local emergency services for an emergency.
When to expect a reply
Our proposed goal is to reply to error reports within two business days. [FOUNDER TO SUPPLY: staffed hours, backup and other reply targets]. This is a draft goal, not a current promise.
The site's local-save feedback tool does not send us a message. [VERIFY: final inbox and delivery tests].